Shipping policy

Shipping Policy

Last Updated: November 14, 2026

Thank you for shopping at WitRidge! We are committed to providing a smooth and reliable shipping experience for our customers. Please review our shipping policy to understand our order processing times, shipping options, delivery estimates, and other important information.

1. Shipping Destinations

We currently offer shipping services within the United States only.

At this time, we do not offer international shipping.

All available shipping options and applicable charges will be displayed during checkout.

2. Order Processing

We generally process orders within 1 business day, excluding weekends and public holidays.

Orders placed after 12:00 PM, on weekends, or during public holidays may begin processing on the following business day.

Some of our graphic T-shirts are produced using print-on-demand methods and may require additional production time before shipment.

If an order requires additional processing time, we will make reasonable efforts to keep you informed.

Please note that order processing time is separate from the estimated shipping time.

3. Shipping Methods and Rates

We offer the following shipping options for orders within the United States:

Standard Shipping

Shipping Cost: $8.00
Estimated Delivery Time: 3–5 business days
Free Shipping: Available on orders of $70.00 or more

Customers whose orders total $70.00 or more qualify for FREE Standard Shipping.

For orders below $70.00, the standard shipping fee is $8.00.

Express Shipping

Shipping Cost: $10.00
Estimated Delivery Time: 1–2 business days

Express Shipping is available for customers who prefer faster delivery.

Please note that selecting Express Shipping does not eliminate any applicable order processing or production time.

Shipping rates and options will be confirmed at checkout.

4. Estimated Delivery Times

Estimated delivery times begin once your order has been shipped and handed over to the shipping carrier.

Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days

These delivery times are estimates and are not guaranteed.

Actual delivery times may vary due to weather conditions, carrier delays, holidays, high order volumes, or other circumstances beyond our control.

Business days generally refer to Monday through Friday, excluding public holidays.

5. Order Confirmation and Tracking

After placing an order, you will receive an order confirmation email containing your purchase details.

Once your order has shipped, we will send a shipping confirmation email with a tracking number and tracking link, when available.

Please allow 24–48 hours for tracking information to become available or update in the carrier's system.

You can use the tracking information to monitor your shipment's progress.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your shipping address before submitting your order.

If you notice an error in your shipping address, contact us as soon as possible at:

babymedic9417@outlook.com

We will do our best to assist with address corrections before the order ships.

Once an order has been shipped, we may not be able to modify the delivery address.

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided by the customer.

7. Delayed Shipments

Although we make every effort to ensure timely delivery, unexpected shipping delays may occasionally occur.

Delays may result from:

Severe weather conditions
Carrier service interruptions
Public holidays
High shipping volumes
Incorrect delivery information
Other circumstances beyond our reasonable control

If your order is experiencing an unusual delay, please contact our customer support team.

We will assist you in checking the shipment status and working toward an appropriate resolution.

8. Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us as soon as possible.

Email: babymedic9417@outlook.com

Please provide your order number, a description of the issue, and photographs if the package or products arrived damaged.

We will review the situation and help coordinate with the shipping carrier.

If a package is confirmed lost or an item is damaged during shipping, we will offer an appropriate resolution, which may include a replacement or refund.